Privacy Policy

  • Our privacy policy

    City Hotel Ankara would like to clearly indicate how your personal data is processed when you visit our website or application with this Online Privacy Policy Document. Personal data is defined by the Law as “any kind of data that allows your identity to be determined”. Detailed information about data protection can be found in the continuation of this document.



    Collection of Personal Data on Our Website


    Who is Responsible for Data Collection?
    The data processing on our website is carried out by our hotel. You can find the contact information in the footer of the website.


    How Do We Collect It?
    Data about you is collected when you provide it (e.g. contact forms). In addition, when you visit the website by technical means, some technical data (browser type, operating system, IP address, page viewing time, etc.) is automatically collected by the system.) are recorded.


    What Are We Using It For?
    The data is used to ensure the error-free and smooth operation of the website, to improve the user experience and to conduct statistical analyses.


    Your Rights over Your Data
    You have the right to obtain information about the source, purpose and recipients of your stored personal data, to request correction, blocking or deletion of the data. You also have the right to file a complaint with the relevant data protection authority.


    Third-Party Analysis Tools


    When you visit our website, your browsing behavior may be analyzed anonymously. This analysis is carried out using cookies and other measurement tools and cannot be traced back to you. You can object to the analysis or disable cookies on your browser.


    General Information and Mandatory Information


    Privacy
    Your personal data is kept confidential and processed in accordance with the relevant data protection laws. Although it is not possible to provide full protection against access by third parties during data transfer over the Internet, security measures are applied.


    Responsible Body
    Responsible body for data processing on the website: City Hotel Ankara
    Phone: 90 312 438 02 03
    E-mail: bilgi@cityhotelankara.com


    Right of Consent and Cancellation
    Many data processing is only possible with your consent. You can withdraw your consent at any time; the legality of past data processing operations is not affected by this.


    The Right to Data Portability
    You have the right to have the data processed automatically.


    Encryption and Security
    Our website uses encryption (HTTPS) to protect the data you transmit to it. Your pay and other sensitive information is transmitted via secure connections.


    Data Collection on Our Website


    Cookies
    Cookies are used to make the website more user-friendly and secure. You can manage or disable cookies in your browser; if cookies are disabled, some site functions may be restricted.


    Server Log Files
    The data that your browser automatically transmits (browser type, operating system, IP address, etc.) is stored. This data is not combined with other data sources and is used for the technical functioning of the website.


    Contact Form and Registration
    The data you provide with the forms or website records will only be used for the relevant transaction or service purposes and will not be transferred without your consent. You can revoke your consent at any time.


    Processing of Data
    Personal data is processed only for as long as it is necessary for the execution of the contract or the service. After the order or transaction is completed, the data is deleted, the legal storage periods are reserved.


    Sharing Data with Third Parties
    Personal data may only be transmitted to third parties for contractual or transactional purposes, securely and subject to your consent. It is not shared for advertising or marketing purposes.


    Social Media and Analysis Tools


    Our website may use anonymous analytics and social media plugins. The data collected by these tools cannot be traced back to you personally and you can disable it at any time.


    General Pay Transactions
    Payments take place over secure connections. Paid paid information is used only for the payment process and is not shared openly with third parties.